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City of Tshwane



Streetlight Services

Reporting faulty street lights

Tel 080 1111 556 or 012 358 9999 all hours, or, via email
.

Information needed to ensure a quick response

  • physical address;
  • street light pole number;
  • detail of problem;
  • contact detail of caller; and
  • nearest street corner from faulty light.
Response times

Our target is to repair faulty street lights within four (4) working days.
Cable faults will be repaired within fourteen (14) working days.
Where a street light pole has been damaged to such an extent that the pole needs to be replaced or where theft of conductors took place it will take 14 to 30 working days, due to the insurance procedures.


Customer Care: 012 339-9111

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